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Terms & Conditions

Terms of Sale and Delivery

 

  1. By placing order on our website www.myamberhairluxury.com you are offering to purchase a product and subject to terms and conditions. All orders are subject to availability and confirmation
  2. When placing an order you undertake that you are 18 years and above with all details provided to be true and accurate
  3. Amberhairluxury is responsible for all Paypal and other means of payment transactions on our website on a secure encrypted platform .
  4. Dispatch times may vary according to availability and any guarantees or representations made as delivery times are subject to any delays resulting to postal delays or force majeure for which we are not responsible.
  5. All Customised products take longer processing times. This is common on the “Colored bundles” and specific HD frontals ( Deep Curly, Water Wavy, Deep wavy) . Please give 5-8 working days for this type of order. And due to the tailored/customised nature of these products we offer no refunds/ exchanges on them.
  6. Please verify the exact hair product/type you wish to purchase from your stylist before placing an order. We will not be held responsible for errors made after purchase.
  7. All “Buy now pay Later” offers including Klarna, are subject to an  8.5% Cancellation fee of the total value of the item purhased . This fee is the fee charged by Klarna .
  8. Complaints.
    Should you have any issue with our product kindly write to –complaints@myamberhairluxury.com

Availability

We would ensure that most products are available for purchase bearing in mind our delivery window of 3-6 working days. If
for any reason this is not met, we would contact the buyer via email or text message with two choices, Either to wait further for new delivery date or cancel your order with the full refund via same means of purchase.