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- Due to the nature of our products, ALL SALES ARE FINAL. Refunds are not allowed however exchanges can be made subject to the terms. In the unlikely event that you are unhappy with your product we are happy to exchange within 7 days with another product.
- All Items bought on sale are FINAL and Non refundable.
- Purchases made using our Installmental payment plan have a refund window of 14 days from the date of recieving the item, and refunds will be issued once the item is returned in its unused and original condition.
- Frontals are very fragile by nature because they are handmade; thus we are not liable for shedding, tangling, bleaching or improper use of the frontal; There are no exchanges or returns on ALL frontals. Extreme care is advised when managing your frontals .
- We will not accept any returns or exchanges whereby the seal holding the hair is broken/ untied. This is due to Health & Safety requirements. All shipping/handling costs on refunds /returns would be borne by the buyer/customer. We advise you use a secure tracked service as we are not responsible for lost packages. If the returned/ refunded package is worn, broken seal or torn and not in original form. We reserve the right to refuse on exchange
- Complaints.
Should you have any issue with our product kindly write to –complaints@myamberhairluxury.com
